The most realistic sales training for technology professionals. Visit us at www.grasolutions.com
Thursday, March 1, 2012
No Problem???
How can one best summarize a buyer's problem(s)? Often a buyer has a problem, but hasn't quite crystalized it in his or her mind. Top sales professionals typically listen closely, ask key questions and then summarize the situation based on the cause(s) of the problem. A problem can be expressed as the difference between what you've got and what you want or need. For example, low output might be due to frequent mechanical trouble. That may be summarized by saying --- "You said that you'd like to boost your volume, but your current equipment is wasting production time due to mechanical failure and subsequent servicing." If the buyer agrees, your next statement leads you directly into your solution to the problem. Call GRa today to learn how to present powerful summary analyses followed by captivating solution statements. 910.617.1817
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment