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Wednesday, March 14, 2012
Sell Solutions; not Features and Benefits
Do you sell solutions to buyers' problems? Buyers today are under pressure to watch their budgets carefully. They look closely at product specifications, and try to determine which of those specs best match their immediate requirements. They don't want to pay for useless features nor gizmos that may seem interesting, but have little practical use for problem solving. Rather than general benefits, buyers want to know how a certain feature will help them solve their own problems. Skillful presentation of solutions requires close attention to customers' applications and expectations. Presenting the "latest and greatest" widget rarely will have much impact without connecting it to your customer's specific problem(s). For more on Solution Selling, call GRa today. 910.617.1817
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