How do you respond to the replies, "sounds good" and "no problem"? These affirmations are so common that we often let them go without further clarification. What exactly is your buyer actually saying? Perhaps they're merely a speech habit. Nonetheless, these words are meaningless without solid confirmation that what your buyer is thinking is, in fact, moving your sales efforts ahead. When a customer says "don't worry," perhaps you should wonder what could go wrong.
For more on common words and phrases that kill or delay sales, call GRa today. 910.617.1817
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